Lynker has successfully certified against the ISO/IEC 20000 standard. ISO 20000 is a global standard that describes the requirements for an Information Technology Service Management (ITSM) system. The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework.
Providing our customers with the highest quality information technology products and services is the key to our continued success. This certification further emphasizes to our employees and customers Lynker’s commitment to providing outstanding information technology services. Joe Linza, Lynker CEO, stated “By embracing ISO 20000 and standardizing our processes has enabled Lynker to further enhance our IT Service Management capabilities and offerings across the organization and to our clients. This demonstrates Lynker’s commitment and ability to implement and manage ITSM offerings aligned with industry best practices such as ITIL resulting in improved service while reducing operational costs for our clients.”