Solution specific articles for Integrated Technology Services.

Lynker Achieves ISO 20000 Certification

Lynker has successfully certified against the ISO/IEC 20000 standard.  ISO 20000 is a global standard that describes the requirements for an Information Technology Service Management (ITSM) system. The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework.

Providing our customers with the highest quality information technology products and services is the key to our continued success. This certification further emphasizes to our employees and customers Lynker’s commitment to providing outstanding information technology services. Joe Linza, Lynker CEO, stated “By embracing ISO 20000 and standardizing our processes has enabled Lynker to further enhance our IT Service Management capabilities and offerings across the organization and to our clients.  This demonstrates Lynker’s commitment and ability to implement and manage ITSM offerings aligned with industry best practices such as ITIL resulting in improved service while reducing operational costs for our clients.”

Lynker Achieves ISO 27001 Certification

Lynker is pleased to announce our achievement of ISO/IEC 27001:2013 certification for Information Security Management. By achieving this internationally recognized certification, Lynker has demonstrated its commitment to data protection and continuous improvement of our security systems and operations.

In order to achieve this certification, Lynker’s processes and compliance was validated by an independent auditor, after demonstrating our ongoing commitment to managing and protecting company and client data.

Joe Linza, Lynker CEO states: “Obtaining our ISO 27001:2013 certification demonstrates our ongoing commitment to robust security practices and risk management to protect not only company information but the information trusted to us by our clients. By evaluating our policies and procedures against this internationally recognized Information Security Management System Standard, our client and partners can assured by our commitment to security measures and controls.”

Lynker Awarded CMMI for Development Level 3

Lynker, an industry recognized and award-winning SBA certified HUBZone small business, today announced that it has been appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)®.  CMMI® is a capability improvement approach that provides organizations with the essential elements of effective processes that ultimately improve their performance.

An appraisal at Maturity Level 3 indicates the organization is performing at a “defined” level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for maturity level 3, is established and continuously improved over time.

Lynker continues to deliver high performing Agile IT services in application software development, data analytics/analysis, solution architecture, and emerging technology insertion.  As we expand our capabilities, it is critical to continuously improve and optimize our processes and operations to meet our growing client’s mission.

“Through our continued refinement of best practices and integration of emerging technologies, our methodologies, which have been appraised at CMMI for Development at Level 3, provide a framework to improve our on-time delivery, quality, and agility to the benefit of our clients”, said Joe Linza, President of Lynker.  “This appraisal recognizes Lynker’s dedication and commitment to continuous process improvement while keeping our client’s needs centrally focused.